Quay West Suites Melbourne | City stay in Melbourne | Book Now

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Key details

About the Hotel

26 Southgate Avenue, Melbourne, Australia, 3000

Rooms & Suites

Quay West Suites Melbourne offers one, two, and three-bedroom apartments with fully equipped kitchens, laundry facilities, and private balconies. Select suites on higher floors (10-26) provide views of the Yarra River or Melbourne's skyline. All units include flat-screen TVs, free Wi-Fi, and soundproof windows. The 3-bedroom premium apartment features an open-plan living area, two bathrooms, and multiple balconies.

Dining Options

Jarrah Restaurant serves a locally sourced menu with modern Australian dishes, open for buffet breakfast. The bar offers cocktails, wines, and snacks on an outdoor terrace overlooking the city. Room service is available Tuesday to Saturday, with a menu matching the bar's offerings.

Leisure Facilities

The hotel features a 15m magnesium mineral pool, spa, and sauna. The gym includes cardio equipment, free weights, and fitness machines. All facilities are wheelchair-accessible, with a steam room and infrared sauna available.

Location & Transport

Located on Southbank Promenade, the hotel is steps from Flinders Street Station and a 5-minute walk to Federation Square, the National Gallery of Victoria, and Crown Casino. Melbourne Airport is 26 km away, accessible via direct train from Southern Cross Station.

Services & Events

The 24-hour reception offers concierge and in-room dining. Meeting spaces accommodate up to 160 guests, with boardroom or cocktail setups. The Jarrah Bar terrace hosts private events for 120 guests. Sustainability initiatives include bamboo keycards and bulk toiletries.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

One-Bedroom Superior Suite Balcony Floors 4 9

Max:

2 persons

560 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Two-Bedroom Two-Bathroom Deluxe Suite Balcony River View Floors 10-15

Max:

2 persons

950 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Two-Bedroom Two-Bathroom Superior Suite Balcony Floors 4 9

Max:

2 persons

950 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre

Melbourne3000 ft

Airports

Essendon Fields (MEB) 10.6 mi

Tullamarine (MEL) 14.9 mi

Train

Flinders Street Station1000 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Free Wi-Fi

Free Wi-Fi in rooms

Parking

AUD 35 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun terrace
Steam room
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

26 Southgate Avenue, Melbourne, Australia, 3000

Map view

26 Southgate Avenue, Melbourne, Australia, 3000

City landmarks

Casino

Crown Melbourne

4600 ft

Stadium

Melbourne Cricket Ground

1.2 mi

Gallery

National Gallery of Victoria

2100 ft

Aquarium

SEA LIFE Melbourne Aquarium

3600 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.2 mi

Landmark

Shrine of Remembrance

5000 ft

Landmark

Collins Street

3500 ft

Mall

Block Arcade

2700 ft

Market

South Melbourne Market

1.3 mi

Parking area

Docklands Stadium

1.3 mi

Museum

Old Melbourne Gaol

1.2 mi

Museum

Immigration Museum

2800 ft

Park

Fitzroy Gardens

1.1 mi

Library

State Library Victoria

4600 ft

Stadium

Rod Laver Arena

5300 ft

Event hall

Melbourne Convention and Exhibition Centre

5000 ft

Landmark

Chinatown

4600 ft

Landmark

Royal Exhibition Building

1.6 mi

Monument

Cooks' Cottage

1.0 mi

Museum

Old Treasury Building

4700 ft

Public Building

Parliament House of Victoria

1.0 mi

Museum

Melbourne Museum

1.6 mi

Nearby

7 Riverside Qy Southbank

Eureka Skydeck

1200 ft

Gallery

Arts Centre Melbourne

1400 ft

Square

Federation Square

1700 ft

Flinders Street Federation Square

Acmi

1900 ft

Church

St Paul's Cathedral

1800 ft

Hosier Lane

1200 ft

Theatre

State Theatre

1000 ft

River

Yarra River

1700 ft

Restaurants

Sake Restaurant & Bar

900 ft

100 St Kilda Rd Hamer Hall

The Deck Restaurant

200 ft

Upper Level Southgate Southgate Centre

Fatto Bar and Cantina

400 ft

100 St Kilda Rd

Bluetrain

500 ft

Southgate Complex

Protagonist

800 ft

100 St Kilda Rd

Teatro

900 ft

Southbank Promenade Tenancy A Hamer Hall

Waterfront

1500 ft

Southgate Avenue Shop 20/3

Waterslide Bar

300 ft

3 Southgate Ave Shop MR3 Mid Level East End

Chin Chin

2900 ft

Target Centre 222 Bourke St

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Thomas

United Kingdom, February 2024

8.8/10

I was pleasantly surprised by the high-end appliances in my room, which was ready for check-in at 4 pm. Booking through the hotel was convenient, especially considering the price paid for the room.

Rooms

8.0

The room was equipped with high-end appliances and was ready for check-in at 4 pm.

Service

9.0

The staff at Quay West Suites Melbourne were professional, friendly, and helpful. They were polite and provided great customer service outside of our room.

Location

10.0

The location was fantastic, with easy access to all parts of Melbourne. It was only a few steps from the Southbank promenade, Food Court, and restaurants.

Dining

8.0

The dining experience was delightful, especially the breakfast the following morning. The staff was extremely helpful, and the location was brilliant.

Facilities

9.0

The hotel offered a range of facilities, including room service, car hire, dry cleaning, housekeeping, and laundry services. They also provided an airport shuttle and tours/ticket assistance.

Hassle-Free Check-in

Higher Price

Matthew

United Kingdom, February 2024

8.2/10

My stay at the hotel was a mix of positives like the large, very comfy bed in the room, fantastic bathroom with Miele Washer/dryers, and the amazing service I received. However, the price was a bit on the higher side compared to other weeks. The location was great, close to Southbank and restaurants, but noise from nearby bars disturbed my sleep. Dining offered a good variety, and facilities were satisfactory.

Rooms

9.0

I loved the large, very comfy bed in the room, and the fantastic bathroom with Miele Washer/dryers.

Service

9.0

The service was nothing short of amazing, with friendly and helpful staff. Just a reminder to check under the beds for cleanliness.

Location

8.0

The hotel's location was excellent, steps away from Southbank, the Yarra River, and Princes Bridge. However, noise from nearby establishments affected my sleep quality.

Dining

8.0

The dining experience was fantastic, offering a great assortment of foods with helpful staff, although it may not be top-tier quality.

Facilities

7.0

The hotel's facilities were fine, catering to basic needs adequately.

comfy bed

pricey

Fraser

United Kingdom, January 2024

8.4/10

The hotel offers very comfortable and spacious rooms, akin to a 3.5-star Best Western. The service was welcoming and polite, with staff going the extra mile to assist with local information. The location is outstanding, centrally positioned for shopping, dining, and leisurely walks along the river. The dining experience, while only okay, included a buffet breakfast that exceeded expectations. Overall, a great value for money stay.

Rooms

8.0

The rooms were spacious, fresh, and very clean with separate lounge and kitchen.

Service

9.0

The staff were friendly and even remembered our names, providing excellent service.

Location

10.0

The hotel's location is superb, just steps away from the Yarra River and surrounded by a plethora of restaurants and entertainment.

Dining

7.0

The dining experience was only just okay, but the buffet breakfast and coffee exceeded expectations.

Facilities

8.0

The hotel offers various services like room service, car hire, dry cleaning, and more, adding convenience to the stay.

James

United Kingdom, July 2023

8.2/10

The hotel offers incredibly comfortable rooms with all the amenities you can think of at a great price when booked in advance. The location is outstanding, close to Southbank dining precinct and various attractions. Although the dining experience fell short of expectations, the overall value for money is quite satisfactory.

Rooms

9.0

The rooms are equipped with incredibly comfortable beds, linens, and all the comforts you can imagine.

Service

8.0

The staff is very professional yet friendly, even offering a complimentary upgrade to a one-bedroom apartment with beautiful views.

Location

10.0

The hotel's location is outstanding being close to Southbank dining precinct and other attractions, making it one of the best places to stay with easy access to trams and trains.

Dining

6.0

The dining experience was a bit below expectations, but the overall value for money is good.

Facilities

8.0

The facilities are well-maintained, offering everything you need for a comfortable stay.

Raymond

United States, June 2023

8.6/10

The hotel offers picture postcard views and a great city buzz, coupled with a feeling of comfort. The kitchen amenities were awesome and had everything you would need. Although the room showed some wear and tear, the magnificent panoramic views of Melbourne and its locality to the Yarra Boulevard precinct made it worth the stay for a long period.

Rooms

8.0

The rooms had picture postcard views and a great city buzz. The kitchen was awesome and had all the necessary amenities. However, the room was a bit older and showing wear and tear, needing some sanding and painting.

Service

9.0

The service was great, with the staff being extremely friendly and helpful. They even remembered our coffee orders daily, which was a nice touch considering the number of guests.

Location

10.0

The hotel's location is very convenient, being right on the banks of the Yarra River in downtown Melbourne. It is also close to key sites like Princes Bridge, the gardens, and the Arts Centre.

Dining

7.0

The dining experience was pretty good, offering a mix of hot and cold options. However, it was not spectacular and could be improved.

Facilities

Steve

United Kingdom, April 2023

6.6/10

The hotel had a stale smell in the rooms and lacked a great view, but I really wanted a balcony, which was the main reason I booked. The rooms were not very clean, a bit dusty when we arrived. The service was friendly and informative, with a prepared fresh fruit display and good quality yoghurt and croissants awaiting our arrival. The location, overlooking the Yarra River and close to the city center and restaurants, was the main draw, though it could get noisy at night. Unfortunately, the dining experience was cold, but it didn't ruin the overall stay. Overall, a mixed experience with some highs and lows.

Rooms

5.0

The rooms had a stale smell, lacked a great view, and were not very clean, a bit dusty when we moved in. I really wanted a balcony, which was the main reason why I booked.

Service

8.0

The service was friendly and informative, with a prepared fresh fruit display and good quality yoghurt and croissants. The staff even noted my early flight arrival.

Location

7.0

The location overlooking the Yarra River and close to the city center was the main appeal, though it could get noisy at night.

Dining

6.0

The dining experience was unfortunately cold, but it didn't ruin the overall experience. It was quite adequate but could be better.

Facilities

7.0

The facilities were external, offering room service, car hire, dry cleaning, housekeeping, laundry, airport shuttle, paid airport shuttle, welcome drink, and tours/ticket assistance.